maskface Terms of Use

maskface provides a personalized subscription service that allows our members to access entertainment content (“maskface content”) over the Internet on certain Internet-connected TVs, computers and other devices ("maskface ready devices").

These Terms of Use govern your use of our service. As used in these Terms of Use, "maskface service", "our service" or "the service" means the personalized service provided by maskface for discovering and accessing maskface content, including all features and functionalities, recommendations and reviews, our websites, and user interfaces, as well as all content and software associated with our service. References to ‘you’ in these Terms of Use indicate the member who created the maskface account and whose payment method is charged.

1. Membership
   
   1.1. Your maskface membership will continue until terminated. To use the maskface service you must have Internet access and a maskface ready device, and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize us to charge the membership fee for the next billing cycle to your Payment Method (see "Cancellation" below).
   
   1.2. We may offer a number of membership plans, including memberships offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your maskface membership by visiting the maskface.com website and clicking on the "Account" link available at the top of the pages under your profile name.
2. Promotional Offers. We may from time to time offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is determined by maskface at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Members of households with an existing or recent maskface membership may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent maskface membership to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.
3. Billing and Cancellation
   
   3.1. Billing Cycle. The membership fee for the maskface service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the "Account" page. The length of your billing cycle will depend on the type of subscription that you choose when you signed-up for the service. In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid membership began on a day not contained in a given month. Visit the maskface.com website and click on the "Billing details" link on the "Account" page to see your next payment date. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it for up to approximately one month of service as soon as you register. If you signed up for maskface using your account with a third party as a Payment Method, you can find the billing information about your maskface membership by visiting your account with the applicable third party.
   
   3.2. Payment Methods. To use the maskface service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
   
   3.3. Updating your Payment Methods. You can update your Payment Methods by going to the "Account" page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
   
   3.4. Cancellation. You can cancel your maskface membership at any time, and you will continue to have access to the maskface service through the end of your billing period. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused maskface content. To cancel, go to the "Account" page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click "Billing details" on the "Account" page. If you signed up for maskface using your account with a third party as a Payment Method and wish to cancel your maskface membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the maskface service through that third party.
   
   3.5. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you. If you do not wish to accept the price change or change to your subscription plan, you can cancel your subscription before the change takes effect.

Statement of self-service

Payment: After the user confirms the purchase and makes payment, it will be credited to the iTunes account;

Cancel renewal: If you need to cancel the renewal, please manually turn off the automatic renewal function in iTunes/Apple ID settings management 24 hours before the expiration of the current renewal cycle. If you cancel within 24 hours before the expiration, the subscription fee will be charged;

Renewal: Apple's iTunes account will be deducted within 24 hours before the expiration. After the deduction is successful, the subscription cycle will be extended by one subscription cycle.)

4. maskface Service
   
   4.1. You must be at least 18 years of age, or the age of majority in your province, territory or country, to become a member of the maskface service. Minors may only use the service under the supervision of an adult.
   
   4.2. The maskface service and any content accessed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household unless otherwise allowed by your subscription plan. During your maskface membership we grant you a limited, non-exclusive, non-transferable right to access the maskface service and maskface content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
   
   4.3. You may access the maskface content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that may be available will vary by geographic location and will change from time to time. The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the "Account" page.
   
   4.4. The maskface service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our websites, user interfaces and promotional features. You can turn off test participation at any time by visiting the "Account" page and changing the "Test participation" settings.
   
   4.5. Some maskface content is available for temporary download and offline viewing on certain supported devices (“Offline Titles”). Limitations apply, including restrictions on the number of Offline Titles per account, the maximum number of devices that can contain Offline Titles, the time period within which you will need to begin viewing Offline Titles and how long the Offline Titles will remain accessible. Some Offline Titles may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country.
   
   4.6. You agree to use the maskface service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. Except as explicitly authorized by us, you agree not to:

(i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use content and information contained on or obtained from or through the maskface service;

(ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart any of the content protections or other elements of the maskface service, including the graphical user interface, copyright notices, and trademarks;

(iii) use any robot, spider, scraper or other automated means to access the maskface service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the maskface service;

(iv) insert any code or product or manipulate the content of the maskface service in any way;

(v) use any data mining, data gathering or extraction method;

(vi) upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the maskface service, including any software viruses or any other computer code, files or programs. 

We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.

4.7. maskface software is developed by, or for, maskface and may solely be used for authorized streaming and to access maskface content through maskface ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the maskface software and related third-party software.

5. Passwords and Account Access. You are responsible for any activity that occurs through the maskface account. By allowing others to access the account (which includes access to information on viewing activity for the account), you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to the account, including but not limited to changes to the subscription plan. To help maintain control over the account and to prevent any unauthorized users from accessing the account, you should maintain control over the devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. You agree to provide and maintain accurate information relating to your account, including a valid email address so we can send you account related notices. We can terminate your account or place your account on hold in order to protect you, maskface or our partners from identity theft or other fraudulent activity.
6. Warranties and Limitations on Liability. The maskface service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the mandatory laws of your country of residence.
7. Class Action Waiver. WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND maskface AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless both you and maskface agree otherwise, the court may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.
8. Miscellaneous
   
   8.1. Governing Law. These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore.
   
   8.2. Unsolicited Materials. maskface does not accept unsolicited materials or ideas for maskface content and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to maskface.
   
   8.3. Customer Support. To find more information about our service and its features or if you need assistance with your account, please visit the maskface Help Center, which is accessible through the maskface.com website. In certain instances, Customer Service may best be able to assist you by using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you should not consent to support through the remote access tool, and we will assist you through other means. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our websites, these Terms of Use will control.
   
   8.4. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
   
   8.5. Changes to Terms of Use and Assignment. maskface may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. If you do not wish to accept the changes, you can cancel your subscription before they take effect. We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer.
   
   8.6. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.
9. Face Data
   The App collects and processes user-uploaded face images solely for the purpose of allowing users to create face-swapped videos and images within the App. We do not collect any other personal information associated with the face data, and we do not access the face data for any other purposes outside the App.
   
   Use of Face Data
   The face data collected by the App is used exclusively to enable users to apply their facial features to other images or videos through face-swapping functionalities. We do not use the face data for any other purposes, including but not limited to advertising, marketing, or data analytics.
   
   Disclosure and Sharing
   We do not disclose or share any user face data with third parties. All face data remains within the App and is not transmitted or shared externally. Your face data is securely stored on our cloud servers and is only accessible to you for the purpose of creating and editing face-swapped content.
   
   Data Retention
   We retain the face data used to create videos and images for a maximum of three days. After this period, the face data will be automatically deleted from our servers. Please note that any face-swapped content you create within the App may still be stored on your device or cloud storage, as we do not have access to or control over user-generated content once it leaves the App.
   
   Security
   We implement reasonable technical and organizational measures to protect your face data from unauthorized access, loss, misuse, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
   Children's Privacy
   The App is not intended for use by individuals under the age of 13. We do not knowingly collect any personal information from children under 13. If you are a parent or guardian and believe your child has provided us with face data without your consent, please contact us, and we will promptly delete the information.
   
   Changes to this Privacy Policy
   We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy in the App. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
   
   Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at email.
   
   By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
10. Data Collection and Usage
    When you use our mobile application, we may collect certain information, including but not limited to the following:
    
    Login Information: We may collect data related to your login activities, such as login times and user identifiers, to enhance the security of your account.
    
    Search Data: We may collect information about your search queries within the application to improve search functionality and user experience.
    
    Payment Information: If you make payments or transactions within the application, we may collect transaction-related details, such as payment amounts and currency.
    
    We collect this information primarily for analytical purposes, with the goal of improving our application and providing a better user experience. Please note that we do not associate this data with individual users' behaviors or track user actions.
    
    Data Protection and Security
    
    We employ appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We are committed to safeguarding the security of your personal information.